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ACCESSIBILITY STATEMENT

The Aces Vet

Last updated: April 2026

The Aces Vet is committed to making our website accessible to as many people as possible. We want all visitors to be able to access information about our services and contact us easily.

This website has been designed with accessibility in mind and we aim to follow recognised accessibility standards where possible.

How accessible this website is

We aim to make our website usable for people with:

  • visual impairments

  • motor difficulties

  • cognitive differences

  • hearing impairments

  • users relying on assistive technology

You should be able to:

  • zoom in up to 200% without problems

  • navigate most of the website using a keyboard

  • use screen readers to access most content

  • read text with sufficient colour contrast

  • access content on mobile devices

Accessibility features on this website

We have taken steps to improve accessibility, including:

  • clear page structure and headings

  • readable font sizes

  • high contrast text

  • descriptive links where possible

  • responsive mobile layout

  • simple navigation menus

  • accessible contact methods by phone and email

  • online pet registration form for convenience

Known accessibility limitations

We know some parts of the website may not yet be fully accessible:

  • some downloadable documents (such as PDFs) may not be fully screen-reader compatible

  • some third-party embedded content (such as forms or maps) may not fully meet accessibility standards

  • some images may not yet include alternative text

We are working to improve these areas over time.

Alternative ways to contact us

If you cannot access information on this website, please contact us and we will provide the information in another format where possible.

Telephone: 01268 435988


Email: reception@theaces.vet

Reporting accessibility problems

If you experience difficulty using this website or notice any accessibility issues, please let us know so we can improve the site.

Email: reception@theaces.vet

We aim to respond to accessibility enquiries as quickly as possible.

Technical information about this website’s accessibility

The Aces Vet aims for this website to conform as closely as possible to the Web Content Accessibility Guidelines (WCAG) version 2.1 level AA standard.

Because the website uses a third-party platform (Wix), some accessibility features depend on platform functionality.

Enforcement procedure

If you are not satisfied with how we respond to an accessibility concern, you can contact the Equality Advisory and Support Service (EASS):

https://www.equalityadvisoryservice.com/

They provide independent advice on accessibility and equality issues.

Ongoing improvements

We are committed to reviewing accessibility regularly and improving the usability of our website for all visitors.

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