ACCESSIBILITY STATEMENT
The Aces Vet
Last updated: April 2026
The Aces Vet is committed to making our website accessible to as many people as possible. We want all visitors to be able to access information about our services and contact us easily.
This website has been designed with accessibility in mind and we aim to follow recognised accessibility standards where possible.
How accessible this website is
We aim to make our website usable for people with:
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visual impairments
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motor difficulties
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cognitive differences
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hearing impairments
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users relying on assistive technology
You should be able to:
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zoom in up to 200% without problems
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navigate most of the website using a keyboard
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use screen readers to access most content
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read text with sufficient colour contrast
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access content on mobile devices
Accessibility features on this website
We have taken steps to improve accessibility, including:
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clear page structure and headings
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readable font sizes
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high contrast text
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descriptive links where possible
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responsive mobile layout
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simple navigation menus
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accessible contact methods by phone and email
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online pet registration form for convenience
Known accessibility limitations
We know some parts of the website may not yet be fully accessible:
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some downloadable documents (such as PDFs) may not be fully screen-reader compatible
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some third-party embedded content (such as forms or maps) may not fully meet accessibility standards
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some images may not yet include alternative text
We are working to improve these areas over time.
Alternative ways to contact us
If you cannot access information on this website, please contact us and we will provide the information in another format where possible.
Telephone: 01268 435988
Email: reception@theaces.vet
Reporting accessibility problems
If you experience difficulty using this website or notice any accessibility issues, please let us know so we can improve the site.
Email: reception@theaces.vet
We aim to respond to accessibility enquiries as quickly as possible.
Technical information about this website’s accessibility
The Aces Vet aims for this website to conform as closely as possible to the Web Content Accessibility Guidelines (WCAG) version 2.1 level AA standard.
Because the website uses a third-party platform (Wix), some accessibility features depend on platform functionality.
Enforcement procedure
If you are not satisfied with how we respond to an accessibility concern, you can contact the Equality Advisory and Support Service (EASS):
https://www.equalityadvisoryservice.com/
They provide independent advice on accessibility and equality issues.
Ongoing improvements
We are committed to reviewing accessibility regularly and improving the usability of our website for all visitors.
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